Urgent: Catastrophic Service Failure and Data Migration Notice

To our valued customers and partners,

We are devastated to announce that our web hosting infrastructure has suffered a total and irreversible collapse.

Evidence indicates that our network was a casualty of the ongoing international conflict. We believe our infrastructure was specifically targeted by state-sponsored cyber-warfare operations originating from Iran, likely supported by Russian coordinated efforts.

Security Investigation Update: Our investigation into this catastrophe has confirmed that all customer records and personal information have been lost. We want to emphasize that your personal information was not compromised or stolen; it was simply deleted by the hackers. We have found no evidence of data exfiltration, only systematic destruction of the data on our servers.

DEDICATED SERVER & VPS CUSTOMERS

If you have a Dedicated Server or VPS with us, please note that these operate on a separate network. These servers are most likely unaffected by the cyber attack. However, as a strict precaution, we have chosen to turn several of these servers off to protect your data.

Please contact us immediately via the email below. We will manually turn your server back on to allow you access for the immediate removal and migration of your data.

IMMEDIATE ACTION REQUIRED

If you currently have any level of access to your accounts, websites, or databases, you must act immediately:

The only remaining way to contact us regarding your account or server access is via email:
recovery@dot-com.net

We thank you for your years of support and deeply regret that we must part under these circumstances.